Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-09-18T04:57:03+00:00

    Any update on this issue?

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  2. Anonymous
    2024-09-17T20:55:42+00:00

    Just in case I tried turning on insider build for one drive. It gets an update but bad news is it is still broken :-( it was worth a try

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  3. Anonymous
    2024-09-17T17:30:13+00:00

    I'm so glad I am not the only person complaining about this. FWIW I am nagging OneDrive every day on my X account and am also posting a link here if anyone would like to amplify with a like + retweet: https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-no-longer-shares-folders-but-links-them/195fc53f-35e8-4c04-b37b-d51e7e6b1207

    It's been 100 days since I reported this issue and it is beyond reprehensible that something so fundamental can be destroyed in production and take so long to fix.

    Whatever happened to Microsoft whiteboard interview questions that were supposed to stop these sorts of problems from ever occurring? I would love to work at an organization allowing me to destroy their production environment and not care for over 100 days. Sounds like a dream job.

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  4. Anonymous
    2024-09-17T11:41:25+00:00

    Any update on this?

    This is annoying.

    No other CloudStorage has comparable issues. I am considering moving back to Dropbox.

    Please provide an update!

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