Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-09-23T12:32:15+00:00

    Thanks

    For Info I have same build and it doesn't work for me.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-09-23T08:28:07+00:00

    Do you have to unlink the shared folder and share again? I can not seem to find where to "add the shortcut to My Files"

    I am not able to paste screenshots yet, here is in detail

    https://ibb.co/album/dtRwSL

    I have not tested with already "shortcuted" folders, but will check again later.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-09-23T05:56:20+00:00

    Do you have to unlink the shared folder and share again? I can not seem to find where to "add the shortcut to My Files"

    Any help appreciated. Very frustrating last 3 months

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-09-22T13:08:01+00:00

    I would tend to agree with you Brian but this feature still works with certain accounts and folders. I use six different machines, and I have (thankfully) only experienced this on one of them. Unfortunately, that one machine uses the locally sync'd folders for all sorts of operations/applications/scripts so it's a huge hassle for me ATM.

    What looks like what happened is that they started rolling out a new feature (or bug fix) that caused this issue, and they rolled it back before it impacted everyone else. For whatever reason, they have not been able to roll back the breaking changes for impacted machines, which reflects poorly on the team and processes all around.

    Was this answer helpful?

    0 comments