Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-10-17T01:58:35+00:00

    Hello PradeepSG,

    Welcome to the Microsoft Community.

    From your description, sorry to hear that you have experienced some issues with OneDrive shared folders. Recently we have received a lot of reports similar to yours and have confirmed this problem is related to a bug in OneDrive sharing folder feature. For now, unfortunately, we have to say there's no workaround yet.

    We completely understand your opinion and needs for this feature. Sincerely apologize for the inconvenience you have experienced, and we'll keep to the latest progress for this issue from Microsoft. Once resolved we'll get you informed.

    Thanks for your patience and understanding. Should any uncertainties arise subsequently, please feel free to seek assistance once again.

    Best Regards,

    William.Y | Microsoft Community Support Specialist

    Is there a timeline for a fix for this? This is killing me and basically makes the One Drive functionality useless. If I knew a rough idea on timing or confirmation if Microsoft is actually working on a fix I would feel much better. Should I go back to Google Drive??? Please don't make me....

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  2. Anonymous
    2024-10-16T19:43:17+00:00

    Hi,

    When will this problem be fixed? It has been unresolved for nearly six months now.

    Thanks,

    Tom

    *****************************

    Issue

    Some OneDrive shared folders shortcuts located in your My Files folder may show up as .url internet shortcuts instead of actual folders.

    If you try to open the folder shortcut, it opens as a webpage (and you may be asked to sign in) instead of a folder.

    Status

    We are aware of the issue and are working on resolving it. The .url internet shortcuts will automatically convert back to a folder when the issue is resolved. 

    You can still access the shared folder content, but it will be via OneDrive.com

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  3. Anonymous
    2024-10-16T18:56:17+00:00

    Indeed @Evandro I noticed all my PCs "reset" with OneDrive yesterday installing with a new version. This was seen with the classic "two OneDrive" icons in my task notification bar -- one with a line through it that disappears when moused over. Unfortunately, however, this issue continues to persist. 💥 😭

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  4. Anonymous
    2024-10-16T17:56:25+00:00

    I just have this problem happen randomly for me overnight. It's 16th of october.
    So it's not just an update in july that "broke some accounts, then got rollback", it still is happening today.

    There was one big windows update in the last few days. but I can't tell for certain if it was yesterday.
    Checking update history tells me that there was only windows defender updates the last few days, so I'm not sure if it's the culprit

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