Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-10-27T11:28:50+00:00

    Wow yet another thread on this issue, and this is the biggest yet. I've been tracking this daily on mine here: https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-no-longer-shares-folders-but-links-them/195fc53f-35e8-4c04-b37b-d51e7e6b1207

    And this one here which has 300+ votes: https://answers.microsoft.com/en-us/msoffice/forum/all/shared-folders-on-onedrive-are-appearing-as-a-link/581e271b-6c49-47e3-84fb-5fbd69cbceca

    I've been nagging the @OneDrive handle on X/Twitter daily if you would like to like/comment/repost, up to day 140 ATM: https://x.com/Mike_E_angelo/status/1850453380159713621

    I've been checking in on the 300+ every Friday and will add this one to the chain when I update. 🙏

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  2. Anonymous
    2024-10-27T10:43:10+00:00

    I have been trying to resolve this problem of late, but have got nowhere, confused instead. I have some accounts that will only share as a link, and hence only end up with the web shortcut. And I have some accounts that allow me to share as direct access, which gives me folder access in explorer. One account let me share two folders as direct access, but then the third folder would only share as a link.

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  3. Anonymous
    2024-10-27T09:43:09+00:00

    Jesus, it is almost November, but it is still unsolved. I can not believe you MTF spent half a year on such an important mistake.

    YOU entire department shall be fired, you losers.

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  4. Anonymous
    2024-10-25T13:12:45+00:00

    I've done all of this. Even changed computer, bought a new laptop thinking there was something work with mine (also needed an update it was pretty old) have the same issues on the new laptop and I have installed / installed / reinstalled office, and done everything imaginable, still the issue persists and Microsoft has not given an update.

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