Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Craig Long 18,635 Reputation points
    2025-01-01T04:14:43+00:00

    It might help to check if you have the latest version of Windows 11.

    Version 24H2 is being offered to a wider range of eligible devices running Windows 11, versions 22H2 and 23H2. To check if the update is available for your device, simply select Settings > Windows Updateand select Check for updates. If your device is ready for the update, you’ll see the option to Download and install.

    Source: https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2

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  2. Craig Long 18,635 Reputation points
    2025-01-01T04:11:59+00:00

    Wow when did it start working for you Craig? Have you heard of any deployments? It is still broken for me but I will keep an eye out.

    I just noticed today.

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  3. Anonymous
    2025-01-01T00:29:24+00:00

    Not fixed for me either.

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  4. Anonymous
    2025-01-01T00:15:43+00:00

    It's not fully fixed for me, although oddly the broken link to one of my linked 365 Family accounts has suddenly (since yesterday) started opening in File Explorer again, instead of in a browser, but the links to the other accounts remain broken.

    Initially the link still opened OneDrive in a browser, but the web-page refreshed continuously in a loop, flashing "user migrated" on each reload. I deleted that shortcut and used "Add shortcut to My Files" again. This worked for that user, with the shortcut appearing as a folder instead of a URL. However, the shortcut to my other family members' files remain broken.

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