Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-21T00:54:31+00:00

    My customer also experienced the problem around 2/20 (not sure if it's a recurrence). Shared files that they had been able to access before became inaccessible due to an error, and shared files stored locally also showed an error and could not be opened. This showed that Microsoft has not addressed this problem at all. This has occurred with about 10-20% of customers, and the only solution that has worked so far is to create a new account. Even new users sometimes cannot share, so the only thing they can do is create a new account until they can share.

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  2. Anonymous
    2025-02-21T00:45:37+00:00

    This started happening to me yesterday - 2/20/2025

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  4. Anonymous
    2025-02-20T20:01:01+00:00

    Interestingly enough, February 8, 2025 is the day my shared folders switched to the URL. This makes no sense at all.

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