Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-24T17:59:49+00:00

    Everyone who is hit by this bug/issue please report it to Onedrive support.

    Without reporting it they will do nothing.

    More report, more pressure.

    Please say that you are not willing to pay for service does not work or is not trustworthy.

    Here are other threads with this:

    The most active:

    https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-shared-folders-are-now-a-url-shortcut-i/9cf793c2-c66a-4ebd-b740-2e8485831266 https://answers.microsoft.com/en-us/msoffice/forum/all/shared-folders-on-onedrive-are-appearing-as-a-link/581e271b-6c49-47e3-84fb-5fbd69cbceca

    Spam MS Support. They will say that they know about this issue, but keep pushing them.

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  2. Anonymous
    2025-02-24T17:57:36+00:00

    Everyone who is hit by this bug/issue please report it to Onedrive support.

    Without reporting it they will do nothing.

    More report, more pressure.

    Please say that you are not willing to pay for service does not work or is not trustworthy.

    Here are other threads with this:

    The most active:

    https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-shared-folders-are-now-a-url-shortcut-i/9cf793c2-c66a-4ebd-b740-2e8485831266 https://answers.microsoft.com/en-us/msoffice/forum/all/shared-folders-on-onedrive-are-appearing-as-a-link/581e271b-6c49-47e3-84fb-5fbd69cbceca

    Spam MS Support. They will say that they know about this issue, but keep pushing them.

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  3. Anonymous
    2025-02-24T17:46:34+00:00

    yes this has happened to me today on 2 PC's one at home, one in the office, all shared folders are now links :(

    waiting for a fix

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  4. Anonymous
    2025-02-24T17:44:41+00:00

    I have the same issue:

    I have been experiencing an issue with shared folders in OneDrive. Previously, a colleague shared a folder with me, and I was able to access and edit its contents directly from my OneDrive folder on my desktop. However, recently, the shared folder has been converted into a shortcut, and clicking on it opens the folder in a web browser instead of appearing in my local OneDrive folder.

    Additionally, I have noticed that not all files and subfolders within the shared folder are visible in File Explorer. Some folders appear to be missing, even though I still have edit permissions. Instead of the original shared folder, a new folder with the same name, followed by "- [My Computer Name]," has been created on my local OneDrive, but it does not contain the shared content.

    I have tried the following troubleshooting steps:

    1. Removing and re-adding the shortcut from OneDrive Web.
    2. Checking the "Choose folders" option in OneDrive settings to ensure all files are selected for syncing.
    3. Restarting OneDrive and resetting it using the %localappdata%\Microsoft\OneDrive\OneDrive.exe /reset command.
    4. Manually forcing sync by setting the folder to "Always keep on this device."
    5. Checking OneDrive's web version, where all the files appear correctly, but they do not sync properly to my local OneDrive folder.

    Despite these steps, the issue persists. Could you please provide guidance on how to properly sync the shared folder so that it appears in my local OneDrive folder, just like before?

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