Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-07-02T20:30:42+00:00

    This finally seemed to kick in for me. Some points: You might have to unshare folders first. My shared folders were still showing up in my file explorer, but they were empty and said 0kb. I went into the account shared to and unsynced the folders, then went to the sharing account and unshared the folders, then reshared them again. Finally I went to the account shared to account online and created the shortcuts, they almost instantly popped up onto my local PCs file explorer. If I didn't do that I'd still be stuck with the empty folders.

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  4. Anonymous
    2025-07-02T08:27:26+00:00

    "You must work for Microsoft" - I wish I did :-)

    I was a little bit apprehensive about quoting a two and a half year old article, but it was the most up to date I could find.

    I used that to get a guess of the number of windows installations, not as an excuse.

    Yes MS should have devised a better solution to fix what they had broken which did not take OVER a year to implement and it sounds like it's still ongoing.

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