Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-22T12:55:30+00:00

    Some observations,

    I had a long discussion with Copilot about this issue. He/she/it was very sympathetic. Advised me to complain loudly. Even drafted me the text of a complaint. I posted it in this forum. It was immediately removed by the moderator.

    I notice that, on my Android tablet, the shared folder is working fine. I don't understand that if it is supposed to be a server migration issue.

    No joy on desktop or laptop (both W11).

    I shall unsubscribe soon as I'm fed up with my emails full of unhappy people.

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  2. Anonymous
    2025-03-22T11:23:40+00:00

    I have the same issue. Microsoft does not offer a solution, and it seems that everyone with the same problem is on their own.

    Seems like MS is pushing their customers to other companies. **** would they care, right?

    If downloading 750 GB of files wasn't a problem by itself, MS servers are slow, the download might take days.

    What should be a solution has become a huge problem.

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  3. Anonymous
    2025-03-22T08:09:27+00:00

    Totally useless response from Hans and Miscrosoft. "Accounts are migrated" from what? A one drive version, a windows version? An internal migration on one drive? ****. It's March 2025 and now I'm seeing this issue?

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  4. Anonymous
    2025-03-21T17:52:46+00:00

    we experienced our shared folder switch to an internet shortcut slowing down our work immensely. we are switching to dropbox. goodbye onedrive forever!

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