Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-01T21:34:24+00:00

    For me it just brought back the links.

    Shame on you, Microsoft.

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  2. Anonymous
    2025-04-01T21:32:32+00:00

    Tried that multiple times. Didn't work here.

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  3. Anonymous
    2025-04-01T21:18:59+00:00

    Today it finally worked for me.

    But not "automatically" as some reported...

    I needed to go to the browser one drive,

    1. remove the "buggy" shared folder url from "my files"
    2. go to "shared", click the shared folder, click the "add link to my files" -> this was not sucessfully at first, but after some reloads of the page it was sucessfully (maybe just give it a couple of seconds to remove the linked folder first properly)

    .. then on the browser it seems that nothing has changed, but on the explorer the url folder was replaced back to a "normal" folder... yay!

    Good luck to all of you out there!

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  4. Anonymous
    2025-04-01T21:13:41+00:00

    I don't think this would be a matter of users affected because knowing MS they surely know it very well, and also what we do afterwards.

    They are doing it for almost a year, probably had other test subjects and noticed they make MORE money by breaking their own service.

    That said, let's just start a game here and put a number at the end, increasing from the previous message, to see how long the conversation goes further, already going on for this long. Maybe this motivates silent people to participate. Let's add up and adjust to our future messages if people post without numbers on in the middle of the conversation to see how long this goes...

    Image

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