Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-06-05T14:47:05+00:00

    Checked for both the account doing the sharing and the account being shared with and they are both migrated and using the my.microsoftpersonalcontent.com (new version)

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  2. Anonymous
    2025-06-05T14:03:22+00:00

    You can check which version the account is on by opening Onedrive from Chrome, open Developer tools (F12), on the network tab check requests when you click a folder. One of the requests will start with https://api.onedrive.com (old version) or with https://my.microsoftpersonalcontent.com/_api (new version).

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  3. Anonymous
    2025-06-05T12:08:32+00:00

    Hey,

    tell me something: How do you know when any of your accounts has migrated?

    Thanks

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  4. Anonymous
    2025-06-05T09:52:22+00:00

    Is there a way to speed up the migration process? Out of the 6 accounts in the Microsoft 365 family subscription, the only account that still hasn't migrated to version 2 is actually the most important one where all the folders are located and shared from.

    I've been reading about the issue been fixed for almost everyone (even in my case.. 5 out of 6 accounts are on v.2), but I just need that one account to migrate!

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