Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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3,079 additional answers

Anonymous

2025-04-04T12:15:26+00:00

A temporary workaround was posted in this thread by a Microsoft team member, but not sure when.
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Anonymous

2025-04-04T12:12:22+00:00

I have also had that same experience. I spent about 5 hours with MS tech support with no resolution. If you are logged into your OneDrive on the web and click on the email link for your folder it opens on in a shared folder but as some as you click on say My Files and then go back to Shared with me, the folder/file will not be there. Your only choice is to click on the link in the email again.
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Anonymous

2025-04-04T11:52:47+00:00

My accounts were upgraded to version 2, but the issue isn't fixed. The share feature isn't working right.

Yesterday, I tried sharing a set of folders with another account, but the folders don't show up in that account. I can only access them through the email we receive every time a folder is shared with us. Even though I can access them, it's not possible to create a shortcut. Whenever I try, I get a message saying, "1 shortcut wasn't added."

Honestly, I think I'm just going to give up and switch to Google Drive.
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Anonymous

2025-04-04T09:22:02+00:00

what does "Migrated" mean... you have, you haven't... i'm lost... there were no changes on either account and yet the folders are still showing as links, not folders :( I'm no tech guru, but this is typical of microsoft to make changes without explanation. :(

Hello Terry - In my post I was referring to the "backend migration" as explained in Hans_Brender's pinned answer on this thread. So, this is the change that Microsoft has been making to the software that operates our accounts on their servers. Posts elsewhere in the thread explain how you can tell, from slight changes in the appearance of the online web view of OneDrive for your account, if this change has been made for you - see page 131 of the thread in particular.
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