Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-05T11:15:54+00:00

    For me, the issue started around March 19th when my account was auto-migrated, so I lost the sharing feature with my two other connected accounts.

    It took two and a half weeks to have all my accounts migrated to the new server by today.

    All of them have around ~800GB of data.

    I haven't waited for the auto-link resolver, so I reconnected my accounts manually (see the details ~ 2 pages earlier).

    It wasn't a pleasant experience; Microsoft had to manage it more professionally. However, it's not the end of the world.

    As a workaround, I invested in a basic Synology NAS that allegedly can handle multiple OneDrive accounts.

    It hasn't arrived yet, but hopefully, starting next week, I will have a Microsoft stup1d1ty proof system.

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  2. Anonymous
    2025-04-05T08:59:04+00:00

    Is there any way that a user can check to see if an account has migrated, or when it will migrate?

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  3. Anonymous
    2025-04-04T19:34:25+00:00

    Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

    ***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
    The best thing is: WAIT and do nothing

    It's now 4 of april , and now I have this issue as well.

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  4. Anonymous
    2025-04-04T19:07:51+00:00

    Yandex disk is fantastic alternative - family subscription, 8 accounts, 1 TB of shared space - for 50 € / year. Folder sharing is working flawlessly.

    Only downside - no sync on demand.

    Then there is sync.com - it is about the same price per TB as OneDrive, but no family option. Fantastic client, sync on demand, works also flawlessly.

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