Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-08T08:33:35+00:00

    As newcomers to this thread still don't seem to be able to go back a few pages before posting their "me too" questions, I am reposting this.

    Nothing has changed since. MS are still keeping their heads firmly buried in the sand and saying nothing, migrations are still happening. Of the 6 members of my family, 5 have been migrated, but we're still awaiting the 6th, which happens to be a key account as the family common documents are with this account.

    For those who have joined this conversation, but are daunted by the 239 pages of comments and so don't read through everything, this needs to be repeated - this problem is on the Microsoft server side. The "work around" and "hacks" aren't going to solve your long term problems, only MS can do that.

    WHAT HAPPENED:

    Around May/June of 2024, MS started deploying a new version of the OneDrive servers. The old system is V1.0, and the new one is V2.0.

    They began slowly migrating people.

    THE ISSUE

    The sharing of folders and documents with local copies is incompatible between the two systems. Did MS know this? It's hard to tell, however, they never admitted that this was the problem, instead leaving people wondering why it's taken them 1 year to solve a problem that is critical to so many people.

    The number of reported cases increased as the migration to V2.0 progressed. In particular, for people, say, on a family account, there is no coordination between when family members migrate.

    THE SOLUTION

    There isn't one except to wait until everyone you share with or shares with you has been migrated.

    When everyone is migrated, those useless links should turn back into real files. Unfortunately, that means up to 300 million people's OneDrives downloading all those files again. The time to download all of that is probably not going to be short, as the bottleneck will be MS's own servers.

    Given this fiasco, you can either jump ship on Office + OneDrive and move to alternative Office and Cloud solutions, or wait this out.

    As this gets lost in the swamp of new messages, I thought I'd just repeat it with an addendum, because the proposed solutions are temporary bandaids, just lipstick on the gorilla.

    Some people are replying that even when everyone is one V2.0, problems still arise in synchronization. The best solution seems to be:

    1. Stop sharing the folder(s).
    2. Create new ones.
    3. Move all the content form the previously shared folder(s) top the new ones, and delete the old ones.
    4. Share the new ones.

    To know if you are on V1.0 or V2.0,

    1. use the web interface, click on the settings (cog wheel) in the top corner and select options.
    2. If the left-hand side navigation ends with "search", the account is still on V1.0, otherwise, it is on V2.0
    3. There is a more complex solution using the inspection mode of your browser to check folders shared with you. (from Petr Vyskocil) Open OneDrive on the web, open browser's dev tools (F12 key), switch to network tab.

    Click on the folder belonging to user you want to investigate (yours or any of the shared folders). You'll see bunch of requests fire off. One of them will start either withhttps://api.onedrive.com/v1.0/drives/(legacy OneDrive, this URL has been used since like forever) orhttps://my.microsoftpersonalcontent.com/_api/v2.0/drives(migrated new OneDrive).

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  2. Anonymous
    2025-04-08T08:32:06+00:00

    It is unfortunate that it is not possible to effectively re-download all the files after Microsoft has secretly deleted them from your own hard drive!

    It rather feels like Microsoft is stealing all your data when they delete it from your own hard drive and then tell you its OK becuase you can still access it on their servers via the internet... but make it very hard for you to do so.

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  3. Anonymous
    2025-04-08T08:21:50+00:00

    So...

    This has been an issue for at least 10 months. Microsoft is either incapable of solving the problem or does not care. Not only have shared folders turned into links, but becuase I use more than one device I now have multiple copies of the deleted folder structures and maybe some duplicated files. i don't realy know. I can't really work it out. One of my devices is spontaneously uploading over 10,000 files this morning that were previosly synced.

    Coming at the same time that Microsoft is telling me I must throw at least some of my devices into landfill and spend thousands of pounds on new ones if I want to continue using their services, I really feel Microsoft is trying to push me in one direction.

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  4. Anonymous
    2025-04-07T22:03:29+00:00

    Warning: Mountain Duck subscription of $40 only covers one person and is limited to the current major version only.

    So could end up being quite costly.

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