Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-06-09T05:21:33+00:00

    Hi,

    Yesterday, I tried to access my OneDrive desktop app, and suddenly the shared folders became links to the web version of OneDrive instead of being available locally. I have been working this way for the past three years, and without any change on my part, they turned into links.

    I have tried to remove the app and disconnect it a few times, but nothing helps. I couldn't find any guide or solution to my issue. This situation is preventing me from working efficiently.

    Could you please assist me in resolving this issue?

    Thank you,
    Nadav.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2025-06-08T21:43:50+00:00

    Thanks for sharing this.

    Yesterday I got an email saying my files were gone on the last shared account, so my personal media are gone.

    I've checked and my main account is still on V1 and all the others are finally on V2.

    I just hope they migrate my main account soon.

    And that last shared account was very big, like 900GB of files.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-06-08T11:58:51+00:00

    I am having problem with my shared folders on my account, i use it on my cellphone and desktops, now every time o log the excel and word archives vanish from the list, im losing time trying to find them on the onedrive documents list, sometimes they are not there, and every time i open my files its a different version, its making me lose my job.

    It says that there is a problem on my onedrive account, i tried do log out and log in many times , it doesnt seen to work. The automatic verification with the outlook also doesnt work, the number of choice appears, but when i click on the number on the outlook app it says its fine, but on the excell app it says the verification failed.

    This is not a cheap service to make me lose my work everytime i try to open my files

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more