Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-10-04T08:07:52+00:00

    Can we also have versions of Windows (Winver) and One drive client please

    Geo Location ie: US, EU etc may help

    FYI not fixed here in UK for me

    Edition Windows 11 Pro

    Version 23H2

    Installed on ‎01/‎06/‎2024

    OS build 22631.4169

    Experience Windows Feature Experience Pack 1000.22700.1034.0

    OneDrive version: Build 24.180.0905.0001 (64-bit)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-10-04T07:42:12+00:00

    Hi - could you share what steps you followed to get it working again please.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-10-01T06:45:36+00:00

    FYI It also affects free accounts.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-09-30T11:00:11+00:00

    I've had the same problem for around 6 months now. Must be one hell of a bug / issue if this hasn't been resolved yet.

    Using shortcuts to a shared folder that loads in a browser is a complete waste of time. It's just not practical. I pay for a subscription and one of the main features of OneDrive no longer works. Very disappointing.

    My thoughts are that Microsoft have deliberately removed the feature from Individual / Family subscriptions, leaving it as a premium business feature. They just can't be honest about it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments