Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-09-11T15:48:47+00:00

    Bonjour,

    Cela fait plus de 3 mois que ce problème dur. Ceci est inexaptable de la part de Microsoft !

    Nous avons besoin d'un délais pour résoudre ce problème.

    Merci de le communiquer

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  2. Anonymous
    2024-09-05T18:23:36+00:00

    Hey Microsoft,

    Im feeling this scene soo much right now with you:

    https://youtu.be/vbHqUNl8YFk?si=DJgPdc_30GhN2VPp

    Am i right?

    Is that the way you always treat your private customers? 🙈

    If this would happen with icloud, Apple would do everything to solve the problem instandly.

    But to be honest, i only use Onedrive because its included in the O365 Family Package.

    This just pushes my mind more and more that you get what you pay for. Maybe i should invest 10€ more per Month and change to some other Cloud Provider. Im happy that at least for Cloud Drive Microsoft is not the prefered option in the Global Economy. And yes, this is unacaptable and not a good review for OneDrive at all.

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  3. Anonymous
    2024-08-31T16:15:34+00:00

    Is it really possible that you are THAT incompetent ?????

    I mean F******** fix the issue already!!! COME ON

    Do a reset

    Do a fallback
    **** !??!??!

    Do you want us to leave OneDrive? just say it then. 3 months to fix a bug? Really!???

    FOR SHAME ladies and gentlemen and whatever else you wanna be called

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  4. Anonymous
    2024-08-30T15:37:07+00:00

    They clearly aren't going to fix it, and you need to choose an alternate provider. Look at Dropbox, Box, Next Cloud as a starting point. We went with Ionos NextCloud but you probably need more storage.

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