Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-03T10:48:32+00:00

    I am facing this problem since one week.

    And i can see that problem exists since june 2024 and was not solved by microsoft.

    And i pay for office 365 with onedrive.

    Can i reconsider this charge ?

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  2. Anonymous
    2024-12-02T20:54:53+00:00

    When are they going to fix this problem? I don't think it's fair to pay for a service that doesn't work properly.

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  3. Anonymous
    2024-11-08T15:08:31+00:00

    Still broken. 5 months later!!! (if it is actually broken and not an attempt by Microsoft to get us to part with even more money).

    Here are another two posts on the same issue:

    https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-shared-folders-are-now-a-url-shortcut-i/9cf793c2-c66a-4ebd-b740-2e8485831266

    Daily tracking:

    https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-no-longer-shares-folders-but-links-them/195fc53f-35e8-4c04-b37b-d51e7e6b1207?page=1

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  4. Anonymous
    2024-10-20T22:13:49+00:00

    My wife experienced the internet shortcut issue in mid-June. Luckily, I found this thread before I tore the configuration apart on her laptop. We patiently waited for updates or an ETA. We hear crickets, so we wonder if this is simply a lack of communication, incompetence, or malicious intent. I do not know, and we are tired of waiting, so we are back on Dropbox, and it works like a charm with file operations. A word to the wise is to untether as many Microsoft services as possible. This situation is an awful display.

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