Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-08-06T15:09:57+00:00

    Yep, I was able to work around the issue using this solution.

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  2. Anonymous
    2024-08-06T14:33:20+00:00

    My small company just switched to Box. Working good so far.

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  3. Anonymous
    2024-08-05T09:39:47+00:00

    Now 2 months later and still this problem of shared mapped folders changing to internet shortcuts is still crippling OneDrive.

    We tried every possible solution re-installing, re-sharing, deleting, resyncing nothing works.

    @Microsoft is there a bug/ticket number allocated to this problem that we can follow and any information on when we can expect this to be fixed?

    Even if the expected resolution is only in several months, then at least we know to make other arrangements or use other service.

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  4. Anonymous
    2024-07-26T14:40:24+00:00

    This is really pissing me off at this point. It's been over two months since this was found to be an issue and it is STILL not fixed?? This is massively affecting productivity and is a huge problem at my company.

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