Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-28T08:42:53+00:00

    We are still very much broken. Did you havve to do anything to fix yours?

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  2. Anonymous
    2025-05-28T06:40:25+00:00

    Everyting normal again! After................................ 13 (THIRTEEN) months waiting.

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  3. Anonymous
    2025-05-28T00:29:31+00:00

    help me to fix it

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  4. Anonymous
    2025-05-26T21:47:08+00:00

    After six months, I was migrated finally.

    I do not know if it helped, but I removed all shared files / links one month before migration.

    I did not move any files, I just removed shared.

    But since I waited for six months, it probably does not matter.

    New back-end seems to have better syncing capabilities. Also, shared folders now appears normally in Explorer, like folders, but they have clear mark that it is shared folder, which is helpful.

    Why MS took so long and did not informed users remains open question...

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