Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-15T11:01:18+00:00

    Well for me its just got a lot worse.

    I access the same one drive from a number of devices - which I thought was the whole purpose of it.

    After deleting all the local copies of the files that had been shared with me without the knowledge or consent of either me - or the sharer. (ie, files that were actually on my local hard drive were deleted and I only found out afterwards)...

    One drive then proceeded to create multiple copies of the folder structure designated for individual devices, across all of my devices (filling my one drive with a large volume of effectively garbage.

    Now I appear to be locked in to a complete rebuild of the file structure of about 120,000 files. This device had processed about 40,000 since so I was optimistic that it might be finished before the end of the week.

    This morning, a file that I was working on reverted back to an earlier version without any warning costing me a couple of hours of work.

    And now one drive appears to have crashed completely. I cannot access it at all on this device - not local files, not files on the cloud. It has failed completely.

    I pay Microsoft close to £500 a year for this. But I'm now realising that is only a fraction of the true cost.

    I'm trying to rescue my files from one drive onto local storage. But even that proves to be painful. Shared files can effectively only be downloaded one at a time. If you select more than one, you get a zip file. Sometimes this fails and you get nothing. Other times, you get only part of the selected files (with no warning).

    I am so screwed and so tired. Really hoping I can get all my files back and quit one drive completely ASAP

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  2. Anonymous
    2025-05-15T02:26:15+00:00

    I am in IT and provide support to small companies.

    It seems random, i have entire groups be brought to their knees and productivity reduced 3 fold at least by this issue.

    @microsoft

    There must be a way for us to help our customers resolve this.

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  3. Anonymous
    2025-05-14T18:31:29+00:00

    Me too!

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  4. Anonymous
    2025-05-14T11:50:19+00:00

    I have seen some on here reply over a year.

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