Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-10T15:32:54+00:00

    Hello. My computer's Word is not working. Please help.

    Please seek help in support. This is a thread on a specific OneDrive topic.

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  2. Anonymous
    2025-05-10T15:29:25+00:00

    the reality is that the function that is impacted is actually not a supported nor authorized use of the services and everything that we pay for is actually fully functional and has always been.

    Umm actually no. Accessing shared folders locally absolutely is a supported and authorized use of the services and has been for years!

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  3. Anonymous
    2025-05-10T14:54:28+00:00

    That may be true. I’m not an IT professional, I can’t say. But what I can say is it is awful customer service. It would seem that people have been struggling with his issue for over a year for services that we all pay for. Awful service.

    It’s certainly perceived that way and it sucks because I am impacted too but the reality is that the function that is impacted is actually not a supported nor authorized use of the services and everything that we pay for is actually fully functional and has always been. With that being said I would not be surprised if Microsoft didn’t “fix” the service from this thread after all the migrations are finished or increase the price to be able to continue to use it this way. Either that or force us to go to a business account. This is why I am setting up a 100TB NAS and my own cloud service.

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  4. Anonymous
    2025-05-10T14:20:28+00:00

    How do you know if your are V1 or V2?

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