Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-02T00:18:08+00:00

    I just found that you cant't copy a shared folder from another user to your own OneDrive, I mean, online. I was trying to move the files from a V1 account to a V2 account... seem I got to download almost a TB... what a mess.... We're moving to Google Drive....

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  2. Anonymous
    2025-05-01T22:55:20+00:00

    You're gonna need to be more specific..

    ") migrated on the new version V2, and now we can back share the folders on windows explorer."..

    what does that mean? V2?

    Thanks,

    Phil

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  3. Anonymous
    2025-05-01T22:51:28+00:00

    The same for us.

    We absolutely require the ability to edit files across different computers.

    We cut over to Google Docs today; it's working perfectly.

    But Microsoft certainly doesn't care as these posts prove. We will be looking for an alterative to Office 365.. MS says it's all about 'productivity', but not when you waste three days.. how much productivity is that down the tubes! :(

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  4. Anonymous
    2025-05-01T21:01:56+00:00

    I have had this problem since April 2024. We set up a new email for me and that worked fine for about 4 months and that new address too developed this problem. We have a shared account, and all affected users have V2 (no "Search).

    This is crippling to our small business with ineffeciency.

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