Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

0 comments

3,079 additional answers

Anonymous

2024-06-14T12:23:46+00:00

Hi, i shared files from my one drive account to another person one drive account,. when he access his account in online, Files are accessing, But when he tried to open in offline method, Files are showing ( Internet Short Cut) 1Kb size,

pls solve this issue in urgent basis.
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2024-06-14T08:04:14+00:00

Hey y'all.

I was having this issue with my OneDrive associated with my Gmail account, where creating the shortcut simply provided that link to the browser OneDrive page of the shared folder. I tried another Gmail account, and was given the same issue. We tried a third account, this time an Outlook account which we had just created. It worked, surprisingly.

Y'all might wanna try creating an Outlook account or using an existing Outlook account granted access to the Shared Folder to verify if the issue persists.
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2024-06-14T06:04:49+00:00

Hi William,

It's an Urgent things... I am having same issues.

It's still going on for a week now, could you please update any action took by the engineering team?

Please let me know if any suggestion as workaround or should I use any alternative solutions or tools?

Best Wishes,

Daniel
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2024-06-14T00:23:27+00:00

I've been having this same issue since Monday morning after what appeared to be an update that was done overnight. Glad to know it's not just me or some setting I was configuring wrong. I spent 30 minutes doing an online chat, 40 minutes on the phone with MS, and hours trying to troubleshoot through whatever I can find on the internet. Complete waste of my time. This is a vital daily function to my business as our group works remotely. Hopefully this is fixed by Monday or I'll have no choice but to move to a new software.
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments