Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-23T18:26:40+00:00

    This seems to happen when you share some special folder and it's internal identifier changes, it happened for me too. On the source account, stop the sharing (three dots next to the folder name on web -> Manage access, remove all sharing there) and then share it again. That seems to solve the issue.

    Would you please send a screen shot showing how to remove all sharing for a file or folder. I don't see it. Thank you, Fred Swims

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  2. Anonymous
    2025-04-23T16:47:38+00:00

    Does anyone know if this problem exists with OneDrive Business?

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  3. Anonymous
    2025-04-23T11:06:54+00:00

    I'm still having problems here. My accounts were migrated to v2. However, when the problem started, about 3 months ago, I deleted all the shortcuts that had been created in place of the folders. Now, I can no longer share these folders with any of my accounts. It always gives the same error.

    This seems to happen when you share some special folder and it's internal identifier changes, it happened for me too. On the source account, stop the sharing (three dots next to the folder name on web -> Manage access, remove all sharing there) and then share it again. That seems to solve the issue.

    What a nightmare^H^H^H^H^H^H^H^H^Hprofessional migration it's been...

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