Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-21T16:12:44+00:00

    All my group is on V2
    I'm the only one on V1, and waiting...more than a year

    COME ON MICROSOFT DO SOMETHING AND FINISH MY MIGRATION!!!!

    My patience is dying....and i'm seeing google ecosystem with keen eyes

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  2. Anonymous
    2025-04-21T12:07:41+00:00

    I need it to finish school work

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  3. Anonymous
    2025-04-20T22:57:27+00:00

    Hey all, update from my side: all my accounts have now been migrated to the new OneDrive backend. My shared folders work fine now. It "only" took ~2.5 months for me, I consider myself lucky compared to others in this thread.

    Once I detected the account sharing a folder was also migrated, I had to remove the URL link from my account and add it again so that OneDrive can sync it again as a local folder. It wouldn't do it automatically.

    I wish you all great patience, or enough courage to switch to another provider.

    I just ran into this same issue recently....which honestly I don't know if it is due to a migration happening right now or some other anomaly ....but we had some weird sync issues, where files had disappeared. And then trying to remove and add shared folders back to "my files", and then ran into the no "sync button" option.....and it was only allowing the shortcuts--that then wont work to sync folders down to the actual PC. Kind of crazy this "migration" has been going on for so long, also crazy that some of these sync button issues had started happening back in 2022/2023. I'm hoping for a resolution soon, also it would have been nice to have been notified that these back end migrations were occurring....seems like it has been cloaked in secrecy.....or perhaps I'm the only one under a rock?

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