Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-10T09:25:14+00:00

    If folders shared with you in OneDrive are syncing as internet shortcuts on your Windows PC, it's likely because they haven't been added to your personal OneDrive. Instead of syncing the actual folder, OneDrive creates a web shortcut that opens in the browser. To fix this, go to the OneDrive web app, open the Shared section, and click Add to my OneDrive on the folder. Once added, it should sync like a normal folder on your PC.

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  2. Anonymous
    2025-04-10T09:04:18+00:00

    Hello, I also have the issue. It prevents me from working. Please come up with a fix.

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  3. Anonymous
    2025-04-10T08:18:14+00:00

    Hi Vaughan,

    They sent your question to me lol

    Keith

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  4. Anonymous
    2025-04-10T07:51:41+00:00

    I am using a Mac. My recycle bin is filling up with files, my internet is going wild, and my processor is going mad. This is not a great way of running a company. I hope my computer will not lock up if it runs out of space.

    Keith

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