Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-04T18:48:45+00:00

    Hello, I'm experiencing the same problem. I use Office 365 family. 

    I've tried all the alternatives to redo the folder sharing and they only appear as a URL. 
It's April 2025 and Microsoft still hasn't fixed the problem that was reported in June 2024? 

We're talking about a paid version of OneDrive and one of its main functions, which is file sharing. It's absurd. 

Has anyone found an alternative?

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  2. Anonymous
    2025-04-04T17:32:13+00:00

    Here all accounts are migrated but the main one. Shared folders work between them, except with the main account, the one that I use

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  3. Anonymous
    2025-04-04T12:15:26+00:00

    A temporary workaround was posted in this thread by a Microsoft team member, but not sure when.

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  4. Anonymous
    2025-04-04T12:12:22+00:00

    I have also had that same experience. I spent about 5 hours with MS tech support with no resolution. If you are logged into your OneDrive on the web and click on the email link for your folder it opens on in a shared folder but as some as you click on say My Files and then go back to Shared with me, the folder/file will not be there. Your only choice is to click on the link in the email again.

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