Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-31T09:45:22+00:00

    Many thanks, Hans, for clarifying this very unfortunate issue.

    I have two machines on my own account, with a M365 family subscription, and access to a third machine on another account enrolled as "family" on that subscription. There are folders shared between these accounts, in both directions. I also have folders shared with me from another account (to which I don't have direct access).

    About 9 months ago the shares from the "unrelated" account became .url's when (as it now seems) that account was migrated. About 2 months ago the "family" shares went the same way, when apparently the "family" account migrated. About 2 weeks ago my own account finally also migrated, and the OneDrive client on both affected machines "processed" some 200,000 "changes" over about a day (which proved quite disruptive, even though no actual data was transferred, as file synchronisation was interrupted). All relevant accounts have therefore now been migrated.

    After a further couple of days, the shares from the "unrelated" account did indeed revert to a folder in File Explorer, albeit with a name appended with the name of one of the affected computers, and all files were re-downloaded correctly. All the "family" shares, however, remain as links - in one case there are two links, one with the original name, the other appended with a computer name (both link to the correct folder online, with the original name).

    So, two weeks on from the migration, I wonder if continuing to wait is still appropriate, or whether it is time to try removing and re-creating the links online?

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  2. Anonymous
    2025-03-31T09:31:18+00:00

    Według opublikowanych informacji o wersji ma być:

    • Rozwiązaliśmy problemy z produktem, aby zwiększyć niezawodność i wydajność aplikacji synchronizacja usługi OneDrive.
    • Nowe funkcje stopniowo wdrażane:
      • Ulepszone środowisko podczas dodawania skrótu do folderu do już synchroniznego folderu: Użytkownicy będą mogli bezpośrednio zastąpić swoje istniejące lokalizacje synchronizacji nowym skrótem do folderów.

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  3. Anonymous
    2025-03-31T09:17:22+00:00

    Where do you see which update (version) is scheduled and for which time? If you are talking about WIndows app, no, it will not - issue is with back-end version, not the app.

    If you go to your OneDrive (on the web), then click on Gear icon, then Options you will come to Options screen. if you have Search option in the menu on the right as last one - you are in the problem.

    Unfortunately, not MS customer support, nor their social channels of communication, not even most websites that write about Microsoft are responding to this issues. Like they all were told to be silent.

    As for me, I have four months left on family subscription. However, if the issue is not solved and I am not properly compensated for lost service and lost time, I am leaving MS for good. Yandex Disk has proved itself in last two months as very reliable solution, Sync.com is also in high regard...

    Behaviour of Microsoft on this issue is unacceptable.

    Gdzie można sprawdzić, która aktualizacja (wersja) jest zaplanowana i na jaki czas? Jeśli chodzi o aplikację Windows, to nie, ona nie będzie - problem dotyczy wersji back-end, a nie aplikacji.

    Jeśli wejdziesz na swój OneDrive (przez przeglądarkę), klikniesz ikonę Koła zębatego, a następnie Opcje, przejdziesz do ekranu Opcje. Jeśli w menu po prawej stronie widzisz opcję Wyszukiwanie jako ostatnią - masz ten problem.

    Niestety, ani obsługa klienta Microsoft, ani ich kanały komunikacji w mediach społecznościowych, a nawet większość stron internetowych piszących o Microsoft nie reagują na te problemy. Jakby wszyscy otrzymali polecenie milczenia.

    Jeśli chodzi o mnie, zostały mi cztery miesiące subskrypcji rodzinnej. Jednak jeśli problem nie zostanie rozwiązany, a ja nie otrzymam odpowiedniego odszkodowania za utraconą usługę i stracony czas, odchodzę od Microsoft na dobre. Yandex Disk w ciągu ostatnich dwóch miesięcy okazał się bardzo niezawodnym rozwiązaniem, Sync.com również jest wysoko oceniany...

    Postępowanie Microsoft w tej sprawie jest niedopuszczalne.

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  4. Anonymous
    2025-03-31T06:58:01+00:00

    Czy aktualizacja wersji 25.005.0112.0003 zaplanowana na 10.04.2025 r. Ma rozwiązać problem?

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