Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-09T15:33:24+00:00

    After several months, mine was finally migrated from V1 to V2 yesterday. I first noticed when I got an email stating "Many files were recently deleted from your OneDrive". Then I checked the OneDrive icon in the taskbar and saw it was processing 73,000 changes. Throughout the day this number decreased to 0 and everything returned to normal. A folder that was shared with me (which was a link) *didn't* become a folder automatically, but removing it from my OneDrive and readding it did the trick. Now I have a local copy of the shared folder in my OneDrive.

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  2. Anonymous
    2025-05-06T20:21:15+00:00

    Can you share with us, what is the status of the migration?

    Is it 50% 80% 99%?

    Would you be so kind to ask your good friend?

    Is it possible that your friend could somehow contact the OneDrive team, to make a statement about this process?

    People are demanding the status.

    Thank you very much for you help.

    Knowing the overall percentage migration does not help you in the slightest. They didn't start everyone the same day, there are new people coming here saying they have just been affected and there are people here saying they were affected and it's now fixed, but when they were first affected and how long it took appears to be different for everyone.

    I'm the owner of a number of shares, one of the people I share a folder with was migrated early March, another one a few weeks later and I'm still stuck on V1.

    So given we have no idea when they start, no idea how long it takes, we have no idea when it will be finished.

    The owner and the share and the person accessing the share all need to be a V2. (how you check a share and a user for V1 or V2 has been detailed many times here).

    Your choices are:

    • Sit and wait

    OR

    • move to another file sharing app

    OR

    • create yourself a new account (it will get created as a V2 account, then copy all the files from the V1 owner to a V2 user via a non-OneDrive storage space)

    None of these options are pleasant/easy/quick, I chose the last option, it works fine so far, but it's a lot of work to get there.

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  3. Anonymous
    2025-05-03T16:44:00+00:00

    Would you know if by any chance this is connected to the issue where files simply refuse to sync ?

    None of my windows 11 devices want to sync anymore. It's been 2 days and I simply don't know what to do because I've tried out every fix I could find on the internet. Support sent me a single email and never got back to me.

    I find it absurd that I pay Microsoft for their services and they do not let me use said services.

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  4. Anonymous
    2025-05-01T12:06:16+00:00

    For me all went back to normal.

    All links got converted to shared folders and I can access from Explorer.

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