Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-24T09:41:58+00:00

    FIX ——

    I’ve spent days attempting all the work arounds suggested in this thread. My husband’s account did seem to have ‘migrated’, but with duplicated folders and missing files all over the place. Left running for 2 days in the hope it was just a slow syncing (even though it showed as sync complete). Deleting all of the shared folders and starting again didn’t work either as now we can see the shared folder in that section in OneDrive Live but are unable to create a shortcut to the My Files section (so it will show up in Windows File Explorer as it should do).

    My FIX in the end - SYNC.COM - used same account on both computers to save hassle, dragged and dropped from my working File Explorer into it, and IT’S WORKING. Free account with 5GB of storage. Hope this helps.

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  2. Anonymous
    2025-03-24T07:17:21+00:00

    HI, I am still waiting and my screen is still showing a Url "@ "and not a proper folder I can access.

    What I am supposed to do? Please help me out. Thank you!

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  3. Anonymous
    2025-03-23T23:20:34+00:00

    Thanks Petr.
    Of course my account is still v1.0, and the family account I gave to my parents is 2.0! Grrrr...

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  4. Anonymous
    2025-03-23T15:16:42+00:00

    Try to create a new account and see if it goes to V2.

    If not, avoid using it for a couple of days, open again, see if it migrated (I think I heard something that empty accounts that were new were sometimes quickly migrated, not sure, but worth trying).

    If files are at the new account, you can copy everything over to the new onedrive and use it instead.

    That's what I can see as the best solution if you want to use the great feature again. 😏

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