Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-17T06:24:49+00:00

    Hmmm... Nice for you. I still have the problem. Did you do anything? Uninstall / install? Or?

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  2. Anonymous
    2025-03-16T20:58:58+00:00

    Tonight my account changed to having a "create and upload" button, so fingers crossed my shared folders (in) should convert back to real folders, not URLs.

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  3. Anonymous
    2025-03-16T16:52:24+00:00

    It happened to me since last month, with 2 accounts with the same family with me.

    Last week, if've checked that my 2 other account in family "has already migrated" with no "search" menu under the "restore your onedrive", and surprisingly they can share folder that doesn't change into url.

    But for my account (the head account in family) still be "the old one" so i can't share or receive shared folder as local folder, either in macOs or windows.

    I have been working for years with the convenience that OneDrive provides, but after this issue hit (and it turns out it has been going on for almost a year and there is no solution) all the workflows that I use are messed up and it really disrupts my work and productivity.

    Please, the Microsoft and OneDrive teams to take this issue seriously to solving this problem, because it turns out that many of your users are experiencing the same or worse difficulties. We believe that you are giving your best efforts, but at least give us users clarity about what is actually happening and how far the process is to fix this problem, so that we users do not feel ignored by this issue.

    Thank you.

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  4. Anonymous
    2025-03-16T16:39:58+00:00

    Where is the thread from the OneDrive team?

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