Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-09-23T14:02:10+00:00

    Hi, I don't think it's a problem with the OneDrive app, but rather something related to the OneDrive service. I've compared the web version of OneDrive, one account that works well and another that doesn't. And there are significant differences, which makes me think it's something related to the web version of OneDrive or something misconfigured on their servers.

    It won't let me upload images, it gives an error, I'll leave you a LINK WITH THE SHARED SCREENSHOTS.

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  2. Anonymous
    2024-09-20T15:56:56+00:00

    That's amazing news! I tried just now, but didn't work for me.

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  3. Anonymous
    2024-09-20T15:43:36+00:00

    Yesterday, much to my surprise, after re-adding shared folder as a shortcut to my OneDrive, it appeared as a proper folder, despite this very procedure not working correctly for many months.

    Not sure if I got lucky, or the first batch of fixes, or if it is now fixed for everyone affected

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  4. Anonymous
    2024-09-09T04:58:40+00:00

    Uninstalled OneDrive.

    Created an outlook account

    Logged in to windows with the account.

    And it fixed the problem!!!

    For shame Microsoft. For shame.

    Maybe we should also use MSpaint instead of Photoshop in order for our PCs to work ...

    Unacceptable.

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