Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-09-03T09:16:22+00:00

    Wonder why they cant just run system restore and put the program back to what it was before they broke it. Come on Microsoft over 2 months many of my clients are not happy.

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  2. Anonymous
    2024-08-30T15:24:35+00:00

    I just can't believe this hasn't been resolved yet, I'm a photographer and the photos I need to edit are in the folders that lead to the browser... in other words, it's impossible for me to do my job, I'm paying for a service that isn't doing me any good and the worst part is that I feel trapped since all my files are on OneDrive and it would be a huge job to remove all of that.

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  3. Anonymous
    2024-08-28T06:50:49+00:00

    thanks for this hint. But creating a new account is not an option for me and most users as I need to use data files linked to my existing email adress and existing acount. I have been using my cuccent email adress and onedrive account for over 20 years and switching to a new account would be mess.

    Gospo

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  4. Anonymous
    2024-08-27T20:43:03+00:00

    Any update ?

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