Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-08-03T05:40:23+00:00

    It's kind of hard to believe that if Microsoft were actively perusing this issue that after 2+ months they could not find a solution. Also interesting that they have never made a public statement about the issue. I suspect that they are not going to fix this and hope users forget the feature ever existed.

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  2. Anonymous
    2024-07-26T15:16:08+00:00

    I DM @microsoftsupport on X once a week. They keep telling me its being worked on but they still haven't gone public with the issue. I don't really know if its a priority. I'd think with their resources this could have been fixed long ago. We could post on their X account about the issue and see if that gets notice. Here are some of my back and forth with them so far:

    Here was a prior response they gave after I challenged whether its truly a priority for them

    Me:

    Them:

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  3. Anonymous
    2024-07-17T18:15:39+00:00

    OneDrive worked beautifully for my small business . . . until it didn't. This problem is causing serious work issues. What other similar cloud/sharing/backup programs are people moving to? I'm thinking about making a switch.

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  4. Anonymous
    2024-07-17T17:42:03+00:00

    I have reached out to Microsoft Support. They are aware of this issue wherein shared folders when added to ‘My Files’ becomes an .url internet shortcut. According to their response: "Though, we cannot promise an ETA (expected Time of Arrival) for a fix at this time, but the engineering is working to get the fix rolled out as quickly as possible. The .url internet shortcuts will automatically convert back to a folder when the issue is resolved. You can verify the same information on our official website as well. Here is the link: Add and sync shared folders to OneDrive for home - Microsoft Support"

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