Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

3,079 additional answers

Sort by: Most helpful
  1. Anonymous
    2024-06-18T14:50:13+00:00

    Hey!!

    tis been 10 days and we still have no real reply as to what will happen.

    We have payed subscription for a 1TB one drive and office 365 and we have to answer to our costumers who are using your cloud service aboyt why they dont have shared folders but only links to web folders.

    What is the deal here?

    fix it .

    Youy are Microsoft for gods sake!!! what could be so diffificult to restore our functionality as before.

    COME ON!!!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-06-18T01:29:04+00:00

    when is the OneDrive download shared folders fix for OneDrive happening like we cannot work unit this fixed

    this is nightmare, when is the OneDrive fix for OneDrive no being able to download shared folders, we cannot work unit this fixed, or we do we need dump Microsoft and go to Google Drive?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-06-14T07:49:17+00:00

    Good Day Microsoft,

    Has a fix been found for this yet?

    We have clients who have the exact same issue.

    Shared OneDrive folders are syncing as internet shortcuts all of a sudden and previously it was syncing perfectly fine.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-06-14T05:42:11+00:00

    Hi William,

    The same issues for the past 5 days the onedrive folder are shortcut.

    Kindly do the needful.

    Regards

    Suman.B

    itsupport

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments