Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-02T23:51:37+00:00

    I have the same issue and that started around Feb 28, 2025. I am stunned that such a critical bug has not been fixed for over 6 months. This is a paid service afterall, it's not a free tool.

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  2. Anonymous
    2025-03-01T00:16:58+00:00

    For me this problem happened a few days ago. On two Windows Computers. Win 10 + Server 20219. Spent some days troubleshooting, because my automations don't work if the data is not synchronizing. Now I hear it is an issue know for so many months!

    Our OneDrives also ceased full text search in Aug. 2024. I reported to support. Fixing till Oct 31th. Nothing happended. I wrote again: Fixing till Dez 31th. Nothing happened.

    And now the sync gave up, too! And its not a new issue. They did nothing for months. It cannot be true that this would not be possible to correct if you want to do it. And we pay for not working things that don't help our productivity but destroy it completely.

    Microsoft does not want to have customers any more. But Copilot was announced long before available, apps renamed to Copilot and so on.

    This is just what unserious companies do to get the last money out of the people before the company crashes.

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  3. Anonymous
    2025-02-26T20:53:03+00:00

    Given the length of time they’ve known about this issue (at least 9months) and it’s not fixed it, I think everyone one needs to get real and realize they have no intention of fixing it or they can’t (and I refuse to believe they can’t). They just give lip service. It would be fixed now if they really wanted to. It’s a massive company with incredible resources. This issue affects so many users. Whatever the motivation, it’s clear they’ve decided to let this ****. I’m moving to another cloud service. Without the ability to save directly into a shared folder from any apps, productivity is dead.

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  4. Anonymous
    2025-02-26T18:46:58+00:00

    I created a new folder and uploaded some random files into it. Then shared it. Did not work, it shows up as internet shortcut on the receiving person's laptop. The receiver has a brand new account I created yesterday specifically for solving this issue.

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