Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-07-16T21:03:56+00:00

    We have to migrate to Google Drive.

    Microsoft silence is irresponsible.

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  2. Anonymous
    2024-07-16T07:45:09+00:00

    It's been three months. I think you can safely begin the switch to a new online storage provider. OneDrive isn't the only low cost option, and it is worth looking at Dropbox Families and NextCloud for example.

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  3. Anonymous
    2024-07-15T15:09:36+00:00

    I decided to run a test with a "free" Microsoft 365 account.

    This free account shared a folder with me and both the "copy to" and "move to" options are visible for all files within that folder in the web based OneDrive.

    Additionally, the folder and all the files within it are visible on OneDrive in File Explorer as an actual folder containing actual files. All file-level operations are possible within this folder. This shared folder is not shown as a URL in File Explorer.

    All is working as it should for this folder, both on the local PC OneDrive and the web based OneDrive

    On the other hand, folders shared with me by a paid 365 subscription account continue to be shown as URLs in File Explorer and no file-level operations are available there. Furthermore, in the web based OneDrive, the "copy to" and "move to" options are not available for folders or files within any folder shared by the paid account.

    I am flabbergasted!

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  4. Anonymous
    2024-07-13T18:17:55+00:00

    This is really unacceptable... I cannot believe that we are hostages in this situation! Crazy!

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