Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-06-03T21:20:07+00:00

    Very helpful! Wish I knew that for the 8 months it was broken for me! Hopefully this will help others too!

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  2. Anonymous
    2025-06-03T10:45:01+00:00

    Yes, it seems the migration is nearing completion. My account was migrated last weekend. However, I've encountered a new issue I can't figure out.

    Some users can't see certain folders that are nested inside a folder I shared with them. These folders are invisible both in Windows Explorer and on OneDrive.com.

    I don’t see anything unusual about the problematic folders—neither in their sharing settings nor in their attributes. Some are located directly inside the shared folder, while others are nested one level deeper.

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  3. Anonymous
    2025-06-01T14:57:33+00:00

    its takes time too long until now. feel very annoying..

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  4. Anonymous
    2025-05-29T09:26:52+00:00

    Believe it or not - after 11 (!) months all seems to be back! But I had to delete the URLs and re-integrate the shares. Do not lose hope!

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