Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-15T12:08:34+00:00

    Essa falha já ocorre desde 2023 com usuários de assinatura Family de forma intermitente e a Microsoft nunca sequer pensou em corrigir isso, e acho que nem vai! ultimamente a assinatura Family vem tendo diversos problemas e a Microsoft não faz nada, e o motivo é simples:

    A Microsoft sabe que a maioria que usa essa licença são pequenos escritórios que não querem gastar com licenças empresariais. Então o pequeno empresário ao invés de gastar um valor alto com licenças Business pra ter Sharepoint, simplesmente compra uma licença Family, e então distribui para até 5 funcionários. Na maioria desses casos o gestor da licença cria uma pasta raiz no seu OneDrive e então compartilha com os colaboradores para terem acesso compartilhado. E é isso que a Microsoft não quer, por isso agora ao invés de conseguir acessar local pelo Explorer do Windows como era antes, aparece apenas um atalho com link pra acessar pelo navegador direto no OneDrive Web, algo que ninguém gosta e é totalmente improdutivo. Somente o dono da pasta consegue manipular ela pelo Explorer, qualquer um que seja compartilhado com ela só consegue acessar via Web.

    Tenho 7 empresas pequenas que administro a T.I, e todas usavam a licença Family. Assim que vi que esse problema passou de 3 meses e nada de ser corrigido já migrei todos para o Google Drive. No Google Drive podemos mapear unidades igual se faz com servidores de dados físicos, e funciona perfeitamente a sincronização em máquinas.

    Novamente, essa falha está indo pra 3 anos e a Microsoft ainda não corrigiu. Não se iludam, pois possivelmente nem irão corrigir e as falham só vão continuar aumentando até forçar todos a irem pra Business.

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  2. Anonymous
    2025-05-14T18:07:59+00:00

    After almost 9 months my main account was finally migrated... Now just to wait 500 000 files to be resynced via client...

    Took them long enough.

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  3. Anonymous
    2025-05-14T18:05:15+00:00

    Given that Microsoft is choosing to ignore this problem, and we’ve since had to subscribe to SharePoint for a workaround, and no one wants to fix it. Can anyone tell me how to unsubscribe from this useless thread? Tried to follow the instructions to go to the question, there’s no unsubscribe button.

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  4. Anonymous
    2025-05-14T16:49:19+00:00

    This issue is quite disruptive to businesses.

    I am disappointed in Microsoft for allowing this to continue for so long - without a tool to expedite repair on the users end.

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