Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-14T08:31:57+00:00

    How much longer do we have to wait? It’s already been two months, yet the issue remains unresolved.

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  2. Anonymous
    2025-05-11T14:11:20+00:00

    Did you do anything ? Like remove the shortcut and adding it again online?

    Or it just changed automatically?

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  3. Anonymous
    2025-05-11T11:10:38+00:00

    I foolishly renamed a folder and now have this issue.

    Looks like its just a sucks to be me scenario.

    Just posting here hoping answer might come up because this is going to be a pain in the backside for working on files.

    Fix it please. our family will now struggle to sync our damn files

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  4. Anonymous
    2025-05-09T23:43:35+00:00

    You would think Microsoft would be smart enough to move all accounts in one family to same version you would think.

    As an IT professional I can say that it’s not likely that they would add that complexity. The migration is done server by server. There’s little to no chance that the accounts reside on the same server.

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