Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-17T07:13:58+00:00

    I guess that, to make this fix work, it must be applied to all the affected accounts: I mean the sharing source and all the destinations.

    Anyway, I switched my shared folders to iCloud and I am happy this way. So for the moment I don't think I'll switch back to OneDrive.

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  2. Anonymous
    2025-03-17T06:57:06+00:00

    This happened to me as well. One day, I woke up and turned on my computer, and there it was. I think the team is probably fixing it behind the scene but it probably will take a while to get to everyone so maybe wait a little longer and see if the situation gets resolved.

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  3. Anonymous
    2025-03-17T05:47:11+00:00

    目前看来,这个问题就是服务器迁移问题,我的团队成员中部分人成为快捷方式后,让他们之间进行了数据链接,他们成功了。所以目前看来是我的账号没有被迁移到新的服务器。但最大的问题是大部分文件内容都在我的账号上…

    所以按理说不是应该互相连接的用户先被同步迁移吗?真受不了

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  4. Anonymous
    2025-03-17T04:57:08+00:00

    And just like that - overnight my onedrive volume restored to a folder and not a url link. No explanation but I am not going to poke the bear. I can work again. At last...........

    (On a different machine I got a brief message when launching onedrive to say something like my folders had all been moved / deleted or migrated to a new location - did I want to download or synchronise the folder. So it seems that my onedrive account or folders were migrated by MS to a new platform).

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