Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-16T18:53:12+00:00

    Look, I saw that someone gave a possible solution.

    You need to do a network mapping by getting the URL address of the shared folder, then just enter your credentials. I did a test here on my machine and it worked, but it didn't work on the folder of an acquaintance.

    But there's a catch here: you need to get this path in the history of a Word or Excel document because it comes with an address something like this:\d.docs.live.net\xxxxxxxxxxxx\Documents\directory

    who knows this helps someone
    Best regards

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  2. Anonymous
    2025-03-16T14:43:11+00:00

    After several months, it is working as it should for me again starting today. I can confirm that Microsoft has found a solution and is gradually implementing it. Since not all accounts can be repaired simultaneously, this is happening step by step. At the moment, it looks like those for whom it has not yet been fixed will just have to be patient a little longer.

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  3. Anonymous
    2025-03-16T09:57:04+00:00

    Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

    Well, Problem still persistent.

    Anyway MS made this problem public in Germany and promises that they are aware of it and working on an solution.

    Hinzufügen von Verknüpfungen zu freigegebenen Ordnern in OneDrive - Microsoft-Support

    Gospo

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  4. Anonymous
    2025-03-16T08:49:00+00:00

    I have been following this thread for almost a year. I started like many of you with recognizing a problem and posting. The problem has not been solved since I got involved and I switched over to Google Drive once I realized their was no reliable solution forth coming. Microsoft has created a hole that customers like you continually fall into.

    For those reading this, my recommendation is cut your losses and find another solution.

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