Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-03-11T20:27:27+00:00

    I just found something very interesting that could be related to the problem we are facing.

    Searching and searching on the web I found the blog of Hans Brender who says he has worked 30 years at Microsoft and specifically on OneDrive. On March 10th he published an entry titled "OneDrive: New naming convention for folder shortcuts" (I translated the title as it is originally in German). There he mentions that the changes he talks about would be implemented in mid-March. Maybe someone who speaks German could try to contact him through his social networks as he is still in communication with people at Microsoft. I joined a Teams channel that Hans created but there is not much movement there

    Maybe we will have some luck

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2025-03-11T18:44:09+00:00

    11/03/2025

    No solution from Microsoft so far, it's been almost a year since the first reports of this problem, I looked for several solutions and none of them worked, the last attempt today was to replace the account of one of my team members, with an old account of mine and for now it's working, since new accounts always have the same problem.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2025-03-11T14:35:05+00:00

    OMG!!! This has been happening since 2024 and still doesn't seem to be resolved.

    I'm just realizing this because I had to upgrade to the latest Office app versions, and guess what? Access to shared folders with my OneDrive account now appears with the .URL extension, and everything is a mess in my office.

    What options do we have?

    MacOS Ventura 13.7.2
    OneDrive 25.020.0202.0001

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2025-03-10T15:52:37+00:00

    Almost a year without a fix? Good God Microsoft! Fix this already! People who are paying good money have a right to be angry here.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments