How to cancel and refund subscription

Hi Leah,

Thank you for reaching out. My name is Furkaan, a user just like you. I’d be happy to help you with your concerns. I can help you with cancelling your Microsoft subscription and potentially getting a refund. Here's what you need to do:

Cancel the Subscription:

Go to the Microsoft account website (https://account.microsoft.com/account/manage-my-account). Sign in with the Microsoft account you used to purchase the subscription. Navigate to the "Services & subscriptions" section. Find the subscription you want to cancel and select "Manage" or "Cancel" depending on the option available. Follow the on-screen instructions to complete the cancellation. Request a Refund:

While Microsoft doesn't guarantee refunds, you can request one after cancelling your subscription. Generally, Microsoft will grant a refund if you request it within 30 days of being charged. To request a refund, you'll need to contact Microsoft support directly. You can find their contact information on the Microsoft support website (https://support.microsoft.com/en-us/contactus/).

https://support.microsoft.com/en-gb/account-billing/cancel-your-microsoft-subscription-c2c6b0e3-cab3-cb98-d83e-c9ad54620530

Here are some additional things to keep in mind:

If you purchased your Microsoft subscription from the Google Play Store or Apple App Store, you'll need to contact their customer support for cancellation and refunds. When contacting Microsoft support for a refund, be prepared to explain why you're requesting a refund and provide any relevant information, such as your order number or purchase date.

If you have any additional questions or concerns, please don’t hesitate to reach out. Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below. Best Regards, Furkaan