Mac Onedrive app: shared folders don't appear in Finder any more, and files seem to be online only.

Anonymous
2024-06-09T10:31:20+00:00

I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.

Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.

The folder is fully available when I access Onedrive through the web.

I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.

I have tried the following:

  • restarted the Mac
  • Signed out of Onedrive and signed back in again
  • Uninstalled and reinstalled Onedrive
  • In the web Onedrive I have clicked "add shortcut to my files". This places a url to the oneline folder in finder, which is useless.
  • Reset Onedrive via "Show Package Contents", etc....

Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2025-04-22T19:06:12+00:00

    Same exact problem. I disconnected onedrive app and removed it from my mac, then reinstalled. Others have said this worked for them, but it did not work for me. Magically one day shared folders were back on my mac and desktop pc. I didn't do anything - the .url just changed to a folder (as long as the folder is still shared). In the meantime, I switched to google drive. It worked for us, but not everyone has that option. check finder daily. Good luck.

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  2. Anonymous
    2025-04-22T18:28:46+00:00

    I am facing similar issue with onedrive for mac now. Till yesterday, all shared folders were accessible to me through finder on my mac. Now they are not. This is incredibly frustrating. There is only a .url file that links to the web version of the folder. This is not good enough.

    Microsoft needs to work on this ASAP and resolve.

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  3. Anonymous
    2025-04-22T18:19:16+00:00

    So as i can see this issue is year old already? Common Microsoft. 4 my shared folders was gone like half year ago but one folder i have working was fine up to today. My last folder is gone and i have exactly the same problems. So it seems you not fix it but expend to those who still was able to access files as should.

    Not sure probably have to go away as onedrive is dead to me.

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  4. Anonymous
    2025-04-22T12:21:55+00:00

    Good to hear that it started working for some of you :) However two days ago I lost access to the last standing shared folder :D So maybe they shuffle who has access ;)

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  5. Anonymous
    2025-04-22T11:53:05+00:00

    Mine too. As of probably 4/14/25. Don’t do anything. Magic.

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