Help me find lost or missing files in OneDrive

Reynaldo B.

Yesterday 8.14.24 I had 2 stop paying my bills on line, DOC appt. When I wanted 2 turn OFF the laptop , MS message stated that it was going to update the REV. Version and I should NOT turn it Off.

I hurried out the door @ 10AM. Usually the update take a couple of hours. I returned home at 3 PM.

The thing was still busy-had NOT turned off. At 6PM the screen showed-finally- a message, stating that it was: Cleaning. I decided to wait until 9 PM-it was still busy--CLEANING!

Took my dog for our normal walk and at 10:30PM the cleaning message was still on the screen.

Went 2 bed, not happy!!

At 7 AM the PC was dark/auto turned off.

Fired it back up and my whole desk top was showing ONLY 6 ICONS.

Not the: at least 70 that were there B4 U UPDATED MY PC!!

Tried to unlink/re-link-no help!

Need MS to correct this. The WWW has a slew of folks bad mouthing MS about this F/U!!

Sadly I have 2 agree with them. At 84 I really can not waste the remaining time I have on earth with these MS issues! Help me-OK??

QUOTE: SHORT PEER

I'm in my 60s and don't know how to do the steps requested. Can someone help me to do it. I'm afraid to lose my document if I do something incorrectly.

What do you do when the files were here yesterday and are gone tosay?

I complained to Microsoft, and this is how they treat their paying customers?

Once I did and stayed with me for a while, I appreciate that but this time..... nothing!