All Recent & Pinned File Links Lost

Anonymous
2024-03-20T14:16:19+00:00

I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

How do I fix both of these issues?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2024-03-22T15:04:46+00:00

For those who want to rollback to a previous version of Office 365 here are the directions.

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

The previous version information is: 3/4/2024 Version 2402 Build 17328.20162

To go further back click the following link and scroll down to "Version History".

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

You need to make sure you disable updates or the latest version will reinstall at some point.

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  1. Anonymous
    2024-03-24T13:06:39+00:00

    When not logged in, I can no longer edit anything so all functionality other than viewing is lost. The only reason there could be for this change is...well, likely nefarious in nature. We could use a Microsoft whistle blower.

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  2. Anonymous
    2024-03-23T18:20:50+00:00

    As of today, 23Mar24 1300CDT it looks like MS has fixed the issue. You may have to rebuild your recent and pinned lists, but the newly recent and newly pinned files seem to be "sticking."

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  3. Anonymous
    2024-03-23T15:51:52+00:00

    I agree with David..."it must involve OneDrive and how Word interacts with that server-based data". My recent list functionality also has returned without an update. Yesterday, I totally uninstalled One Drive as I've always been suspect of it anyways. This didn't help. Today everything is fixed however, when I click the Open icon, "OneDrive - personal" is still displayed. If I click on it and right-click the folder and select "Copy path to clipboard" and paste it to notepad, it displays "https://d.docs.live.net/........".  If I paste the URL into a browser, it brings me to One Drive online with my account info.

    Hey, Microsoft. I do not want One Drive! I have uninstalled it. Do not host web space for files from my computer. I do not want this!

    One other note. I never "Stay logged in" when signing into Microsoft and until yesterday everything has worked fine. Now, I can no longer run an Office app that's installed on my PC without being logged in to my Microsoft accoutn. Hmmmm. Cut it out Microsoft!

    You cannot stop OneDrive from being reinstalled as its part of Windows and if its files are missing, it will automatically reinstall it. To keep it from LOADING up you need to disable it via Task Manager on the "Startup" tab by right-clicking and selecting "Disable".

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  4. Anonymous
    2024-03-20T14:21:14+00:00

    A win update has no impact of MS Office

    O365 updates internally

    In the Office component have you checked Options >Advanced > Display > show this number?

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