All Recent & Pinned File Links Lost

Anonymous
2024-03-20T14:16:19+00:00

I rebooted my PC today after a Windows update and afterwards in Word, Excel and PowerPoint my Recent Files list and Pinned Files List are all empty. And when I open an existing document, it does not show up in the Recent file list like it used to.

How do I fix both of these issues?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2024-03-22T15:04:46+00:00

For those who want to rollback to a previous version of Office 365 here are the directions.

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

The previous version information is: 3/4/2024 Version 2402 Build 17328.20162

To go further back click the following link and scroll down to "Version History".

https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date?redirectSourcePath=%252fen-us%252farticle%252fae942449-1fca-4484-898b-a933ea23def7

You need to make sure you disable updates or the latest version will reinstall at some point.

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  1. Anonymous
    2024-03-21T12:25:13+00:00

    I did some research on this. Learned this.

    1. This problem has been showing up for years.
    2. The Microsoft advice is just try this and try that. The problem isn't solved.
    3. There are these independent advisors who post stuff that isn't useful.
    4. It doesn't appear that the problem is solved in the forums.

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  2. Anonymous
    2024-03-21T22:13:44+00:00

    Thank you all for your posts about the issue of files not saved as recent items or pinned in MS Excel and Word. Like most of you, the problem started on May 20, 2024. Like most of you, I've tried the repair described by MS and I've verified the correct boxes are checked in the "Personalization" section of the two apps. Also, like most of you, I have OneDrive turned off. This is an issue MS needs to fix! It would be good to hear from MS that they are aware of the bug and are looking to remedy it.

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  3. Anonymous
    2024-03-21T02:05:46+00:00

    I am having the same problem.

    I also did the repair, both options, and the problem still exists.

    No pinned documents show

    No recent documents show, although now I have two "recent" documents showing from 2018.

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  4. Anonymous
    2024-03-20T14:47:47+00:00

    A win update has no impact of MS Office

    O365 updates internally

    In the Office component have you checked Options >Advanced > Display > show this number?

    Maybe there was O365 update then.

    At 830 AM this morning everything was fine.

    At 900 Am after reboot all Recent and Pinned references were gone...

    Options >Advanced > Display > Yes it shows 50, always did.

    One additional thing I found. Powerpoint actually list 2 Recent files, and I see them in Recent list in Office365 site. There are none listed in Excel and Word though. (office.com/mycontent)

    It is almost if these programs are looking for Recent and Pinned in Office 365 (office.com/mycontent) settings, where before the reboot they were stored locally.

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