OneNote "Email Page" function not working with new Outlook

Anonymous
2024-02-15T14:43:53+00:00

I conducted a meeting yesterday and sent out my notes with the Email Page function in OneNote.

This morning, I looked through my sent emails in the New Outlook and couldn't find the sent notes anywhere. Additionally, I didn't have them in my inbox either, which I would have expected since I was also an attendee.

Resent them this morning, thinking I must have forgotten to send them, but realized that the email window that opens when I click "Email Page" is from the old outlook. Opened the old outlook, and it instantly sent both my notes from yesterday AND my resent notes.

So basically, if you don't leave the old Outlook open, it seems you can't expect OneNote to actually email out your pages, even if you clicked send. The old outlook has to be opened up for the send to actually happen.

This needs to be fixed quickly. Believing that you sent something that never went out is a good way to set people up for failure.

Microsoft 365 and Office | OneNote | For business | Windows

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  1. Anonymous
    2024-06-04T12:55:30+00:00

    I have read in several places that it just won't be fixed until Microsoft FORCES everyone to move to "New" Outlook. Until then, some of the features will remain in Legacy Outlook.... which, in my opinion, just defeats the idea of getting feedback and hoping that people will use the new version.... I switched back because of this. I use this feature several times a day and just couldn't deal with it.

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  2. Anonymous
    2024-06-04T13:27:07+00:00

    this makes fully sense. I also see several of my colleagues within the company still using the old outlook because of this and also because the new outlook does not support searching through your contacts beyond the firstname, lastname fields. In the old outlook you could search through the title or the notes field where people markup their contacts.

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  3. Anonymous
    2024-06-04T17:23:07+00:00

    Been there, done that! Notice that the date and time reflected is the original one when the message was created regardless of how late it went through. It will not make a difference on the timeliness (or lack thereof) of the email but at least you can prove you're not crazy. Not that I ever thought you were

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  4. Anonymous
    2024-06-23T13:00:30+00:00

    This was one of the best features out there how can it be taken away

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  5. Anonymous
    2024-10-03T14:54:35+00:00

    A potential temp workaround while this bug is getting fixed, because I also need this Email Page function for New Outlook

    • save the email made as a draft in Old Outlook, exit, and then email it out from New Outlook

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